Every transport organisation is different in size, structure and complexity.
That is why Telemaco has been designed as a flexible platform, capable of adapting to single-operator or multi-operator contexts, urban, suburban and long-distance services.

Today, the platform is used by more than 150 transport companies, manages millions of users and thousands of sales points, and processes annual sales and revenue volumes exceeding one billion euros.
Reliability built in the field, day after day.

Telemaco provides integrated governance of:

• ticket sales;
• validation and inspection;
• financial flows and clearing;
• fare and promotional configuration;
• interoperability between operators and sales channels.

Modern mobility requires hybrid and progressive solutions.
Telemaco supports all major ticketing technologies, allowing operators to combine different approaches according to territorial needs and user behaviour.

The platform manages contactless smart cards, chip-on-paper solutions, smart paper tickets, mobile ticketing, EMV bank card payments, Account Based Ticketing and hands-free solutions.
A hardware-independent approach that enables integration with validators and devices from different vendors, protecting existing investments and ensuring long-term evolution.

Sales may be distributed, but governance remains central.
Telemaco orchestrates all sales channels from a single back office, ensuring fare consistency, full control of financial flows and complete data transparency.

Physical ticket offices, retail networks, vending machines, mobile apps, web portals, onboard devices and third-party channels coexist within one ecosystem, where every channel is configurable, monitorable and fully accountable.

In multi-operator environments, the platform guarantees data segregation, commercial confidentiality and certified interoperability.

The purchase experience is an integral part of service quality.
Telemaco supports a wide range of digital payment methods, offering flexibility to users and security to operators.

Credit and debit cards, digital wallets, electronic purses, instalment payments and alternative solutions coexist within a PCI-DSS certified system, designed to manage large transaction volumes with reliability and continuity.

Telemaco goes far beyond travel ticket sales.
The same technological infrastructure can be used to manage parking, ZTL and ZSR permits, events, museums, cultural venues and complementary services.

This approach allows transport operators to expand their service portfolio, diversify revenue streams and become true mobility and service hubs for the territory.

Dematerialisation is the natural outcome of ticketing evolution. With Telemaco, the entire process – from purchase to validation – can be fully digital.

This means lower operational costs, fewer physical devices, a simpler user experience and new fare opportunities: price capping, dynamic discounts, incentive policies and pay-per-use models.

Data becomes the central asset for understanding behaviour, optimising supply and supporting strategic decision-making.

Telemaco was designed with a clear ambition: to be open, integrable and service-oriented.
The platform embraces the principles of Mobility as a Service (MaaS) and supports third-party integrations through modular architectures and shared standards.

Integration with myCicero and B2C channels allows transport operators to extend their digital presence, reach new users and deliver complete, intermodal and frictionless travel experiences.