The revolution in ticketing systems for public transport

With more than 150 companies of all sizes using the platform, 1.5 million subscribers, and 30,000 connected resellers, Telemaco ensures complete and uncompromising management. Each year, the system processes more than 1 billion euros in sales and collections. With its advanced architecture, Telemaco manages every stage of the ticketing lifecycle, optimizing financial operations and improving operational efficiency.

The platform supports all ticketing modes and media types, including:

• Contactless smart card
• Chip on paper
• Paper smart tickets
• Account Based Ticketing (ABT)
• EMV (contactless with credit cards)
• Mobile ticketing
• Hands-free ticketing

Designed to handle hybrid configurations, our public transportation ticketing systems enable the combination of media and sales channels, such as ticket offices, terminals, vending machines (TVMs), apps, web, on-board devices and more. In multi-company environments, Telemaco ensures maximum interoperability while preserving the integrity and confidentiality of each operator’s data.

Telemaco is not limited to the sale of tickets for public transportation (urban, suburban, and long-distance):

• It manages parking (parking and ZTL/ZSR permits)
• Allows the sale of tickets for events, museums and shows
• Integrates merchandising services

With support for a wide range of payment methods, Telemaco offers flexibility for every user:

• Credit and debit cards
• Satispay, Mooney, Postepay, Masterpass, Scalapay
• Meal vouchers and electronic purses
• PCI-DSS certification, synonymous with advanced transaction security.

Our public transportation ticketing systems adopt the Mobility as a Service (MaaS) paradigm, placing them at the center of the digital transformation of mobility. Thanks to a modular and standardized architecture, Telemaco facilitates integration with third-party systems, reducing implementation time and costs. Being part of the MaaS Alliance and the Italian working group on the NeTEx standard testifies to our commitment to building open, interoperable and service-oriented mobility ecosystems.

myCicero, our platform dedicated to integrated mobility, is a concrete demonstration of this approach. With myCicero technology, users can plan, book and pay for trips by combining different modes of transportation (buses, trains, sharing mobility and parking) into a single digital experience. The close integration between Telemaco and myCicero enables carriers to expand their offerings by leveraging innovative B2C channels to promote travel tickets and complementary services.

Telemaco leads the transition to dematerialization of ticketing, transforming every step of the process (from purchase to validation) into a fully digital experience. This approach:

• Reduces operational costs, through disintermediation and elimination of physical devices.
• Improves the user experience, with fast and intuitive solutions.
• Enables advanced pricing policies, such as price cap, dynamic discounts and customized incentives.

Our mission is to continuously innovate to anticipate the needs of increasingly smart and sustainable mobility. With Telemaco, we shape the future of ticketing, simplifying the present and building new opportunities for companies and users.