Sales systems

Ticketing sales system for public transport

Pluservice’s sales solutions ensure a seamless and versatile experience for public transport operators and their users. From physical terminals to mobile applications, third-party sales channels, and corporate ticketing, every system is designed to optimize ticketing processes, improve operational efficiency, and offer maximum flexibility.

The ticketing hub: the core of sales operations

Pluservice’s ticketing hub is the nerve center of the entire ticketing process, giving operators full visibility and control over all aspects of sales. Designed for efficiency, flexibility, and oversight, this solution allows mobility operators to:

  • Configure fares: Centrally manage fare policies, including urban and intercity tickets, customized subscriptions, and automated discounts such as price capping.
  • Define sales channels: Multichannel support for TVMs, web portals, mobile apps, physical ticket offices, and third-party resellers, with tailored offers for each channel.
  • Supervise financial flows: Full control of transactions, from ticket issuance to reconciliation, ensuring maximum security and transparency.
  • Monitor real-time sales: Intuitive dashboards and advanced reports analyze the performance of different sales channels, identifying trends and optimizing strategies.
  • Manage promotional campaigns: Create and implement special offers and coupons to boost customer retention and service usage.

Corporate ticketing: a dedicated service

The corporate ticketing solution provides public transport operators with a dedicated system for direct sales and customer support. With customizable options, operators can:

  • Manage on-site sales via POS terminals and integrated software for issuing both physical and digital travel tickets.
  • Offer tailored services with personalized fares, membership management, and quick responses to customer needs.
  • Track operations as every transaction syncs with the ticketing hub for centralized management.

Third-Party Resellers: expanding sales reach

With flexible solutions like Android apps, POS terminals, and web applications, each reseller can handle ticket issuance, sales, and financial data (revenues and commissions) in a simple and centralized manner.

Additionally, the Telemaco platform is connected to over 45,000 Mooney retail points, ensuring extensive distribution across the territory. By integrating with the Mooney network, transport operators can expand the accessibility of their mobility services.

Ticket Vending Machines (TVMs)

The Telemaco ticket vending machine software is designed to work with hardware from multiple manufacturers, ensuring flexibility and technology independence.

The system supports key functionalities such as:

  • Subscription renewals
  • Ticket issuance
  • Fine payments, with cashless options or coin acceptance

This versatility ensures a scalable and customizable solution for every operator.

Onboard Ticketing: smart and flexible

Onboard sales solutions include the myTicket Android app and a dedicated onboard computer application, both compatible with various hardware. Ticketing staff can:

  • Issue tickets
  • Renew subscriptions
  • Accept digital payments, thanks to certified banking integrations

These solutions enhance operational efficiency and improve the passenger experience.

Apps & web portals: fully customized digital ticketing

White-label apps provide operators with a fully customized digital ticketing experience. With personalized branding and functionalities, these applications allow users to:

  • Purchase tickets and manage subscriptions directly from their smartphone
  • Receive notifications, access prepaid balances, and enjoy personalized promotions
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Web portals complement Telemaco’s multichannel offering, allowing users to purchase tickets and subscriptions from any device. Fully customizable, they enable ticket materialization on apps or smart cards, providing transport operators with a modern and accessible solution for an increasingly digital mobility landscape.

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