The ticketing hub: the core of ticketing operations

The ticketing hub is the central platform that manages every aspect of the ticketing process. Configurable in both single-company and multi-company modes, it ensures that each operator can access only their relevant data, maintaining the highest standards of commercial and financial confidentiality.

Thanks to its open and modular architecture, the system supports major industry standards and adapts to various mobility needs, including public transport, metro systems, long-distance travel, parking, restricted traffic zones (ZTL), bike sharing, and more.

Each staff member accesses data and functionalities based on their role, utilizing Role-Based Access Control (RBAC). This flexibility makes the ticketing hub an essential tool for centralized ticketing management.

The platform allows operators to configure comprehensive fare policies, including:

• Ticket types and associated media
• Geographic and time-based restrictions
• Targeted promotions

Operators can also manage subsidies for specific user categories and automate invoicing for third parties covering part of the service costs. Additionally, the system enables loyalty programs through point accumulation or discount schemes for frequent service usage.

The hub provides full control over route-based fares, utilizing:

• Polymetric fare calculation
• Weighting for specific routes
• Special fare rules for services like airport shuttles

This flexible pricing approach helps operators optimize revenue by prioritizing strategic travel solutions.

Beyond tracking ticket sales, the ticketing hub manages the entire financial flow, from revenue reconciliation to accounting data generation. Every transaction is recorded and traced, regardless of the sales channel or fare type.

The system automatically calculates amounts due, commissions, VAT (Value Added Tax).

With its clearing function, the platform accurately distributes revenue among operators based on sales and service usage data. This ensures fair and precise revenue allocation, even in multi-operator scenarios.

The ticketing hub includes a dedicated asset management module, tracking and monitoring all ticketing equipment, such as validators and ticket vending machines (TVMs).

The system automatically:

• Monitors device status
• Collects operational logs
• Triggers alerts in case of anomalies

Administrators can configure maintenance workflows and visualize system status through intuitive dashboards, ensuring efficient equipment management.

The platform integrates advanced business intelligence tools, converting operational data into strategic insights. Through a dedicated analytics portal, operators can access:

• Interactive dashboards
• Key Performance Indicators (KPIs)
• Detailed reports

These tools enable real-time monitoring of business performance, identifying areas for improvement, and supporting data-driven decision-making. This is critical for enhancing efficiency and complying with service contracts.